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UC EXPO Europe 2023

This event has now finished

4-5 October 2023

UCX brings together creative minds, technical experts, and the latest tools to enable high-performing, collaborative teams and enhance customer engagement within organisations today.

Covering modern workplace strategies; communications and collaboration tools; video and AV; customer contact and engagement systems; customer intelligence platforms, and conversational and generative AI, the event showcases the technologies, solutions and strategies essential for meeting today’s customer and employee expectations. 

Collocated with Digital Transformation EXPO (DTX) – the home of IT and digital transformation - the two shows offer attendees access to the UK’s largest independent technology event, featuring world leading brands, technology solutions and inspiring speakers. Over 2 days, industry leaders from E.ON, Natwest, M&S, Gousto and Linklaters will take to the UCX + DTX stage.

Expect case studies, panels, workshops and roundtables on how to:

  • Support seamless collaboration for your anywhere workforce 
  • Optimise your UC tool stack and reduce tech debt
  • Ensure your modern workplace toolset is intuitive, inclusive and accessible to all workers 
  • Cut through the AI noise and understand what applications make sense for your business
  • Streamline support and service management for improved quality and reliability
  • Evolve your customer experience strategy to meet changing demands 
  • Leverage the power of your contact centre to solve customer needs 

This event is designed for everyone, from senior leaders and function heads to solution architects and engineers. Whether you’re exploring new solutions to execute a new workplace strategy, looking to optimise your customer journey, or just curious about the new technologies that are changing the way we interact, we guarantee this time spent away from your desk is not wasted!

If you’re ready to take a front-row seat and join fellow game-changers, rule-breakers, and tech pioneers, sign up today, and since you can’t build a world class strategy solo, be sure to invite your colleagues. 


Opening dates and times
Wednesday 4th October: 9.30am-5.30pm
Thursday 5th October: 9.30am-4.30pm

Getting here
Custom House (Elizabeth line and DLR)
West entrance
Event Hall entrance N1-N5

Driving to ExCeL
Please note the road running across the campus, Sandstone Lane and Seagull Lane, is closed. Access to the car park under the venue and the lorryway for deliveries is only via Royal Victoria Dock Road or the A112. Click here for more information

More information
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