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ExCeL London announces restructure to Marketing and Communications team

30 January 2018

ExCeL London has restructured its Marketing and Communications team with a commitment to intentionally design and deliver an outstanding guest experience.

Lucy Merritt has been promoted to Head of Marketing and Communications, with overall responsibility for the marketing team, reporting directly to Acting CEO Jeremy Rees. Lucy has been with ExCeL for almost 15 years and brings with her a wealth of experience and expertise.

Julia Galbraith has been promoted to the new role of Senior Marketing Manager – Guest Experience. Julia’s role will allow ExCeL to evolve the guest experience throughout all touchpoints including food and beverage, parking, the venue welcome, wayfinding and digital communications.  

Emily Morrison has been promoted to the role of Marketing Manager – Exhibitions, taking over from Julia.

Jeremy Rees, Acting CEO, said: “The team at ExCeL London are working together every day to deliver great guest experiences. I want to ensure that every event hosted at ExCeL London is truly memorable and the experience for everyone who visits is second to none. It’s extremely important to have a forward thinking and innovative marketing team, who will help deliver and communicate this vision. The team has a fantastic track record, with the necessary skills and experience to drive our marketing campaigns forward. I am delighted that their efforts have been recognised in this way and wish Lucy, Julia and Emily every success in their new roles.”

Lucy Merritt, Head of Marketing and Communications, added: “I am delighted to have been given this opportunity and, with the support of my team, look forward to implementing an exciting new marketing plan. It is my intention to evolve communications across the board, delivering creative campaigns for a variety of national and international audiences. I also want to ensure that our brand promise of taking every event to heart is felt at every touchpoint by our guests.”