London International Exhibition Centre PLC (we, us or our) collects and processes personal data relating to visitors, organisers, exhibitors, website visitors and wireless internet users and other third parties to manage its business and in the provision of its services. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. By visiting our physical premises (Premises), visiting www.excel.london/www.centred.london, or other links to sub-sites managed or controlled by ExCeL London (Website), or by using any of the above services, including logging into our wireless internet access (Wi-Fi) (the Services) you are acknowledging the practices described in this Privacy Notice (Policy).
Information we may collect from you
We may collect and process the following data you give us by filling in forms on our Website, or in registering for our Wi-Fi or other Services, submitting any job application or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our Website, WiFi service, search for a product, place an order on our Website, participate in social media functions on our Website, enter a competition, promotion or survey and when you report a problem with our Website. This may also include the provision of any on-site Services that you may request or enter into with us. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description, video images and photographs.
Information we may collect about you
With regard to each of your visits to our Premises, Website or use of our Services, we may automatically collect the following information:
Information we receive from other sources
We may collect personal information about you from other companies or organisations and we rely on these third parties to obtain your consent for us to use this information as well our own due diligence. We may receive information about you if you use any of the other websites we operate or the other services we provide as stated above.
By entering our physical premises we undertake CCTV surveillance and video, or still image footage for security and safety purposes. From time to time both ExCeL London and our clients use professional photographers to capture events taking place in the venue; a select number of images may be used for marketing purposes.
How we may use your personal data
We use your personal information to provide you with the Services and to generally manage your relationship with us, or have a legitimate interest to do so, we may also use your personal information in the following ways:
Disclosure of your information
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
We may disclose your personal information to third parties:
Your personal data will not be transferred to countries or territories outside the European Economic Area (the EEA).
Our Site may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you and we may request the supply of appropriate evidence of your identity.
Updating your information
In the event that there is a change to your personal information for example your contact details, please let us know of this by updating your details online (where this facility is available) or writing to us at the address provided above, so that we can keep your information up to date and accurate.
Changes to this policy
Any changes we may make to this Policy in the future will be posted on this page. Please check back frequently to see any updates or changes to this Policy.
This Site is owned and operated by London International Exhibition Centre plc, a company registered in England and Wales under registration number 03458317 with its registered office at 3 Bunhill Row, London EC1Y 8YZ. Our principle place of business is at One Western Gateway, Royal Victoria Dock, London E16 1XL.