Call & Contact Centre Expo showcases the latest and most effective technologies, strategies and advancements to call centre leaders, IT managers, and those in general management, customer experience, learning and development and operations, who are looking to excel in customer engagement.
Discover the latest trends shaping the future of call and contact centres in our unique educational programme with over 80 expert seminars and panel debates, live demos of the latest technology, as well as 150+ industry leading companies equipped with the industry’s finest solution led products and services.
Visitors also have the chance to network with over 3500 call & contact centre professionals and share insights with peers to develop knowledge and cultivate invaluable relationships.
Opening dates and times
Wednesday 29th November: 9.30am-4.30pm
Thursday 30th November: 9.00am-4.00pm
Custom House (Elizabeth line and DLR)
Event hall entrance S3-S6
Driving to ExCeL
Please note the road running across the campus, Sandstone Lane and Seagull Lane, is closed. Access to the car park under the venue and the lorryway for deliveries is only via Royal Victoria Dock Road or the A112. Click here for more information.