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12 March 2020

On Thursday 12 March 2020 the UK's newest and only show dedicated to the Guest Experience opens its doors to hundreds of hospitality, tourism and travel specialists looking to learn, network and grow from the high growth trend of guest activities and experiences.

While hospitality and accommodation providers, big and small, have mastered the basics … today’s modern guest want and expect more.

They don’t want basic.

They demand more and it’s opened up an ever-changing marketplace with new buyers and suppliers.

Providers who know and understand the modern day guest will supercharge their business with increased loyalty, repeat orders and valuable WOM social shares.

Why attend?

  • Improve your proposition for the modern traveller - The Guest Experience Marketplace is a powerful place to find new experiences for your guests and clients by touching, testing and seeing the latest products and services
  • Listen to and learn from the experts - We have built a content programme which suits every one with a host of keynote speakers, government representatives, futurists, economists, business specialists and many others.
  • Network with peers - The hub of the Marketplace is a meeting place where you can chat, connect and collaborate with other visitors and businesses .

Who is this for?

The Guest Experience Show is an all-in event which welcomes all levels from beginners researching the sector to the big international technology influencers. At the Guest Experience Show all stakeholders are involved and inspired, where all networking is open and encouraged and where all business learn and improve. 

Spanning the entire ecosystem we will be greeting;

  • Accommodation Owners and Hosts (of all sizes!)
  • Industry Stakeholders (OTAs, Platforms, Agencies, Booking Engines)
  • Hotel and Concierge Services
  • Property Management Companies
  • Hospitality Suppliers
  • Business Travel Specialists
  • National and Local Government Representatives
  • Hospitality Tech Disrupters and IT Providers

Who will be meeting companies from - 

  • Restaurants, dining experiences and food delivery 
  • Concert, theatre, comedy and sport promoters 
  • Ticketing agencies and promoters
  • Tourist and family attractions
  • Day experiences and activities
  • Travel agents, tour operators and ticketing resellers
  • Voucher, loyalty and e-gift companies

Opening times
Thursday 12th March: 9.00am-5.00pm

West entrance

Custom House DLR

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