Since hosting seven Olympic and six Paralympic events in 2012, we are conscious of leaving a lasting legacy for the local community as the leading events venue in Europe. We bring long term economic benefit and aim to enhance London’s reputation as a centre of excellence for events.
We are committed to being thought leaders in our market and to provide world-class facilities and services that are in accordance with our own health and safety policies, our sustainability policies, and ExCeL London’s mission statement and core values.
We are committed to tackling the challenges of sustainable development and operating as a responsible corporate business. We aim to implement practices that promote economic security, social and environmental responsibility and will continuously seek to improve performance in these areas. We work with our suppliers and customers to improve sustainability performance throughout all of our activities.
We maintain and operate our sustainability management systems to comply with both ISO20121 and ISO14001. This is managed by an internal sustainability committee which consists of employees across departments and is overseen by an Executive Director.
We are a part of the United Nations Global Compact scheme and provide an annual communication on progress — the latest of which you can download below or view online. This scheme is supported by both our Executive Team and our owners ADNEC. We also reinforce our commitment to responsible working practices through our modern slavery statement.
We run an extensive CSR programme designed to support our local community, Newham. The majority of our CSR budget for 2019 is being used to fund two initiatives with local charities: Newham All Stars Sports Academy (NASSA) and Community Food Enterprise (CFE).
People are our most important asset and we recognise that their health, safety, and welfare — and that of others affected by our activities — is paramount. All employees have individuals contracts detailing their terms and conditions of employment and we uphold a grievance procedure which can be initiated by any employee with their line manager or human resources.
As of January 2017, the average length of service was 5.6 years. We support over 37,000 jobs and nearly 40% of our employees live in East London. We encourage diversity in the workforce and we publicly publish our employee demographics relating to location, age, and gender in our UN Global Compact Communication On Progress which can be viewed online.
In 2017, we pledged to reduce accidents in the venue to 8 incidents or under per 100,000 visitors. We achieved an accident ratio of 6.8 per 100,000 visitors. In addition to keeping our visitors and clients safe during their time at ExCeL, we hold annual emergency procedure briefings which are compulsory for all staff to attend.