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FAQs

Here are answers to questions you may have on our new expansion programme. If you have any other questions, please do not hesitate to get in touch.

What is ExCeL London’s new Expansion Programme? 

Due to growing demand, we are further enhancing our world class facilities by expanding the venue by 25,000sqm (270,000sqft). This will create additional ICC convention facilities, exhibition halls and conference rooms, together with outdoor spaces. Built to some of the highest sustainability standards, the development is taking place on the east side of the venue and has received full planning consent from Newham Planning Committee and the Mayor of London.

 

Who is the construction firm behind the expansion? 

We have appointed Sir Robert McAlpine (SRM) who were responsible for the construction of our previous Phase I and Phase II developments. SRM are one of the UK’s leading construction firms with more than 150 years’ experience. As they did during our Phase II development, SRM will be able to continue construction whilst we run a packed programme of events. In addition, SRM are part of the Considerate Constructors Scheme - a not-for-profit organisation which ensures sites, companies and suppliers respect the community, care for the environment and value their workforce.

 

Will there be any hoardings erected?

For safety reasons, from mid-April 2022 we will be erecting secure hoardings (2.4m // 7.2ft) around the development site. Any changes to this will be communicated and please note the Prince Regent DLR station will remain open throughout.

 

What effect will there be on the walking routes to, from and around the venue? 

It will be necessary to make changes to these areas (also referred to as Public Protected Route or PPR). Details of this, including maps, will be provided and communicated around the venue campus. At both the east and west, all necessary wayfinding will be installed to direct guests, organisers, contractors and exhibitors.

Will the dock edge close? 

Due to safety measures, it will be necessary to make changes to the usual dock edge access. As such, this will see sections of it closed with alternative routes in place. This will be clearly communicated and highlighted at the relevant access points. 

 

How will people access the venue from the hotels located at the east of the venue? 

There will be a revised walking route from these hotels which will be fully signposted, giving pedestrian access to the Prince Regent entrance at the east. We will provide maps to the hotels to show their guests the best route to and from the venue.

 

Will there be changes to any of the taxi, coach or disabled access areas at the east of the venue?

Yes, there will be changes implemented but these will be clearly communicated in advance.     

 

How long will the changes in pedestrianised routes be in place?

For safety reasons, access to the public route along the dock edge will be restricted during the construction phase but will be reinstated as soon as it is safe to do so. Access to the DLR stations will remain unaffected throughout. We will be communicating further details around the completion dates in due course, until then, these safety measures will stay in place.

 

What are the usual hours of construction work?

These will be Monday to Friday, 8am-6pm and Saturday, 8am-1pm. On rare occasions, it might be necessary to amend these times.    

 

Will both DLR stations be open as usual? 

Yes, they will.

 

 

Contact us 

Please email us via info@excel.london if you wish to find out more or to make a complaint. 

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