Venue facilities

Cash machines

There are a few cash machines near the venue. Should the in-venue ATMs run out of cash, there is also an ATM nearby, at Tesco Express.

There is one Note ATM which is located in the centre of the boulevard between entrances N6 and S6. There are a Barclays ATM and a Note ATM located on level 0 between N4 and S4.

Disabled access and facilities

At Excel, accessibility is important - helping provide an enjoyable event for everyone. 

Excel is fully accessible by wheelchair, including all the public areas. There are disabled parking bays, where further information can be provided by the car parking attendants.

For additional information about accessibility facilities, such as renting mobility scooters, and for a full accessibility map, please share this link www.excel.london/visitor/venue-guide/accessibility.

Please note that all exhibitors must comply with the Equalities Act 2010. 

First aid

First aid facilities are in place during the event including the stand build-up and breakdown periods. 

There is an on-site medical team who can act in response to minor injuries and advanced life support with full diagnostic capabilities comparable to the ambulance services. There are two fully equipped medical rooms including a diagnostic 12-lead electrocardiogram and five defibrillation units.

If any of your exhibitors have a medical emergency, they need to dial 4444 from an internal telephone. If any of your exhibitors have a medical enquiry, they need to dial 5556 from an internal telephone.

Hotels

Our community of local hotels are within walking distance from the venue and suit a range of budgets. Some have amenities including a gym. 

Exhibitors can browse through our selection of hotels, look at the rates offered and book their stay through this link www.excel.london/visitor/hotels.  

Lost property

The Excel team will try and reunite lost items with their owners.

If your exhibitor thinks they've lost something at the venue, please ask them to contact securitysuite@excel.london. Please be aware that once notified lost property has been found, exhibitors have up to 30 days to collect their item(s) before they are donated to a local charity.  

Maps

We've developed a range of maps about the campus, including travel, hotels and amenities. 

You are welcome to download and share these with your exhibitors. If you can't find what you're looking for, please contact marketing@excel.london. 

On-site essentials

Don't worry if your exhibitors forget any essential items for their event, help is at hand. 

Our on-site business services shop is located on level 0 between N4 and S4 (by the orange car park entrance).

It stocks everything exhibitors and contractors need during build-up and breakdown, from safety equipment to those all important, but smaller items like chalk and duct tape. The team can also help with any last-minute photocopying and printing requirements. 

Only 2-minutes' walk from the west entrance, there is a NISA and Tesco Express. They both sell a range of personal essentials and snacks.

Parking

Driving and parking at Excel.

Download and share the Excel campus map with your exhibitors. This shows the location of the car park. 

The Ultra Low Emission Zone (ULEZ) includes Excel London. Tell your exhibitors to scan the QR code (download here) to check whether their vehicle is subject to the ULEZ charge and find out how to pay.

Please let your exhibitors know that pre-booking is the only way to guarantee a space in the car park at the venue. The car park is designed for vehicles up to a maximum of 1.9m height, although there are a limited number of spaces for vehicles up to 2.8m.

For exhibitors to pre-book a space, they need to go to the online booking platform here. It may be possible to park on the day without having pre-booked depending on the number of spaces that have been pre-booked. Payment can be made on site at the payment machines in the car park lobbies. Parking costs £25 per day.

Blue badge holders can park in the disabled parking bays. Parking costs £25 per day. There is a fine of £80 for parking in a disabled bay without displaying a valid disabled badge. Motorcycle parking is free and cannot be pre-booked. The designated motorcycle bays in Zone 2 are on the upper level of the car park. 

If they're using satellite navigation, please enter the postcode E16 1FR for the entrance to the car park. They can also use the what3words app or go to the website, and enter the three word address ///cheer.events.began. 

Traffic

Excel is using a dedicated vehicle booking system for deliveries to the event floor.

For a seamless process, it is essential that all vehicles needing access to the venue's loading bays are pre-booked on the Excel London Vehicle Booking System. Get exhibitors to book their vehicle(s) at excel.london.voyagecontrol.com.

For more information on our vehicle booking system, please visit www.excel.london/voyage-control. 

Download vehicle booking system information

Voyage Control snapshot

The delivery address for goods is:

Contact name
Company
Event name
Hall module (if known)
Excel London
One Western Gateway
London
E16 1FR 

If you have any questions or require more information, please email ExcelTraffic@excel.london. 

Voyage Control social card

Voyage Control web banner