Contact Centre Expo, co-located with the Customer Experience Expo showcases the latest and most effective technologies, strategies, and advancements for call and contact centre professionals and those in leadership roles, general management, customer experience, learning and development, IT, and operations, who are looking to excel in customer engagement.
Discover the latest trends shaping the future of call & contact centres and customer experience in our unique educational programme with expert seminars and panel debates, live demos of the latest technology, as well as industry leading companies equipped with the industry’s finest solution led products and services.
Opening dates and times
Wednesday 19th November: 9:30am-4:30pm
Thursday 20th November: 9:30am-4:00pm
Getting here
Custom House (Elizabeth line and DLR)
West entrance
Driving to Excel
Please note the road running across the campus, Sandstone Lane and Seagull Lane, is closed. Access to the car park under the venue and the lorryway for deliveries is only via Royal Victoria Dock Road or the A112. Click here for more information.
More information
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