Visitor
Getting here — well that couldn’t be simpler
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Driving to ExCeL London
ExCeL London has recently invested in improvements to the venue’s car park. New access control measures along with a pre-booking system means spaces can be booked prior to arriving on site. The new system operates using Automatic Number Plate Recognition (ANPR) technology. Please be advised that pre-booking is only available for events from Friday 1st December 2023
To pre-book your parking space please visit the on-line booking platform here. Please select the date(s) you would like to park which should then display the event you are planning to attend. Select the type of space you need and complete the form to secure your spot. Pre-booking is the only way to guarantee your parking at the venue. It is recommended you book to avoid disappointment should the car park be full on arrival.
There are clearly marked disabled parking bays in the Venue's orange car park. Blue badge holders can park in designated disabled parking bays. There is a fine of £80 for parking in a disabled bay without displaying a valid disabled badge.
Our motorcycle parking is free and cannot be pre-booked. Upon entering the car park (for directions, please use what3words ///cheer.events.began or E16 1FR), please follow one-way system as it will take you to upper level to designated motorcycle bays in Zone 2.
If you have not pre-booked parking, it may still be possible to arrive and park on the day. If you choose this method, then prior to exit you will need to validate your vehicle at the payment machines within the car park lobbies. This can be done in one of two ways. Firstly, inputting your vehicle registration into the payment machines located in the car park lorries and paying (card only) when the price is displayed. Secondly, you can use your mobile device to scan the QR codes located in the car park lobbies and within the car park. These QR codes link you to mobile payment page, where your registration can be inputted and parking paid for, enabling your exit.
Please note the Venue car park only permits vehicles up to a maximum of 1.9 metres height in the majority of locations. There are limited overheight vehicle spaces available, for vehicles up to 2.9m. A total of 221 spaces are available. Please be advised that over height parking can be booked here via our car parking platform to avoid any disappointment on the day.
If you’re using satellite navigation please enter the postcode E16 1FR for the entrance to the car park.
You can also use the what3words app or go to the website, and enter the three word address ///cheer.events.began for the car park entrance. For more information on what3words, please click here.
The Ultra Low Emission Zone (ULEZ) includes ExCeL London. Please visit https://tfl.gov.uk/modes/driving/check-your-vehicle/ to check whether your vehicle is subject to ULEZ charge.
You can download our parking map which shows you the location of the car park. Please note that the access to the car park is only via Royal Victoria Dock Road or the A112.
If you have any questions or require more information please email info@excel.london
The stretch of private road on the north side of the venue, Sandstone Lane and Seagull Lane, is closed. Access to the car park under the venue and the lorryway for deliveries is only via Royal Victoria Dock Road or the A112, click here to see the map.
Parking FAQs
Can disabled bays be pre-booked?
If a disabled bay is not available, our traffic and parking team with endeavour to find you a space as close as possible to the venue entrance. Please contact parkingonline@excel.london if there are no blue badge spaces available for booking. If you would like to find out more information about our pre-booking system, please click here
Can I park and charge my electric vehicle?
We are currently reviewing the provision of electric car charge points. Sign up for our monthly newsletter here for information about new charging points as they become available.
Driving
To pre-book your parking space please visit the on-line booking platform here.
Public transport
There are multiple ways of travelling to our venue: Elizabeth line (Custom House station), Underground and DLR (ExCeL can be accessed via two DLR stations: Custom House and Prince Regent), cable car or Uber Boat.
