Contact Centre & Customer Experience Expo

At Contact Centre & Customer Experience Expo 2026, everything you need to stay ahead in the fast moving world of contact centres is brought together under one roof.

As Europe’s leading event dedicated to the sector, it connects you with thousands of peers, industry-leading suppliers, and cutting-edge technologies shaping the future of customer contact. From expert-led seminars and panel discussions to live product demonstrations and hands-on solutions, the event offers a unique opportunity to explore the latest innovations, gain practical insights, and benchmark your operations against the very best in the industry.

Whether you’re looking to elevate customer experiences, enhance agent performance, streamline operations, or future-proof your contact centre and CX strategy, this is where ideas turn into action.

Register here now

Opening dates and times
Wednesday 18th November: 9:30am-4:30pm
Thursday 19th November: 9:30am-4:00pm

Getting here
Custom House (Elizabeth line and DLR)
West Entrance

Driving to Excel
Please note the road running across the campus, Sandstone Lane and Seagull Lane, is closed. Access to the car park under the venue and the lorryway for deliveries is only via Royal Victoria Dock Road or the A112, click here for more information.