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Operations toolkit

 

 

Build & Breakdown vehicle scheduling

Vehicle marshalling is a critical part of delivering a successful event. To ensure smooth and efficient access to the lorry-way during build-up and breakdown, it’s essential that you and your exhibitors use Voyage Control to book your time slots in advance. 

Please ensure your vehicles do not arrive at Excel any earlier than 15 minutes prior to your allotted booking time. Vehicles arriving earlier may be asked to leave sit and return at the appropriate time. 

Voyage Control can also assist with specific requirements such as priority vehicle access. For more information on how to use Voyage Control download the user guide. If you have any questions, please read the Vehicle booking system FAQs or get in touch with your event manager. 

Book your slot here

Important: 

Please be aware that there is a strict curfew in place between 23.00 and 05.00, as part of our licence agreement with the London Borough of Newham. 

DELIVERING EQUIPMENT AND PLANT TO EXCEL 

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If you plan to receive deliveries of forklifts or other plant equipment prior to the start of your tenancy, please read the ‘Plant document’. You will also need to read and complete the ‘Traffic rules and procedures document’ as it is essential that all equipment must be registered and documented before arriving onsite.

 

TRAFFIC & CAR PARKING 

Our aim is to provide a high standard of traffic and car parking services at Excel and to create an environment which is conducive to work and is aesthetically pleasing for staff, clients and visitors. For more information read our ‘Traffic & car parking document’

EXHIBITOR MANUAL 

It is essential that you inform your exhibitors about the rules and procedures around booking vehicles via Voyage Control. To help, head to Excel’s Exhibitor Manual where you will be able to download all the information you need to go in the manual. 

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