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TECHNOLOGY AT EXCEL 

Excel has invested more than £6 million in its connectivity infrastructure, introducing venue-wide Wi‑Fi 7 capability alongside enhanced 5G mobile coverage. 

Designed to support high-density events, the network infrastructure provides the capacity, resilience and performance required for conferences, congresses, exhibitions and live events. The upgraded platform supports a wide range of event technology requirements.   

Our Technology team is here to support organisers throughout the event lifecycle, from initial planning through to event delivery. 

Services include: 

  • Technical consultation and planning 
  • Event-specific connectivity design 
  • Exhibitor connectivity guidance 
  • Bespoke technology solutions for exhibitors 
  • Dedicated event support 
  • Real-time network monitoring 
  • Defined escalation procedures 
  • Onsite technical expertise 

For technical consultation or support, please contact technologyservices@excel.london  

 

 


Free internet and phone connection 

As part of your licence agreement, a complimentary internet and telephone connection is provided within your organiser office. 

Please discuss your preferred location with your Event Manager. 

CONNECTIVITY OPTIONS  

Free Visitor Wi‑Fi 

Free Visitor Wi‑Fi is available throughout the venue. This service is intended for general browsing, email and web access and should not be considered suitable for business-critical activities.  

 

Dedicated Event Wi‑Fi 

A dedicated Wi‑Fi network can be provided for your event, offering a secure and managed connectivity solution for delegates, exhibitors and event operations. 

Benefits include: 

  • Dedicated event network 
  • Secure and managed connectivity 
  • Enhanced reliability and performance 
  • Dedicated technical support 
  • Branding and sponsorship opportunities 

Our technology team can tailor a solution to meet the specific requirements of your event. 

For more information, contact technologyservices@excel.london

 

Sponsorship opportunities 

If you choose to purchase a dedicated Event Wi‑Fi service, it can also provide valuable sponsorship and revenue-generation opportunities. 

Options include: 

  • Branded Wi‑Fi splash page featuring sponsor logos and messaging 
  • Post-login landing page directing users to sponsor content or websites 
  • Branded network name to increase sponsor visibility 

These opportunities can help enhance sponsor exposure while creating additional commercial value for your event. 

 

  SponsoredWi-Fi(desktop)   SponsoredWi-Fi(mobile)  

 

Exhibitor Wi‑Fi 

Exhibitor Wi‑Fi provides a managed connectivity solution for exhibitors requiring reliable internet access to support stand operations, cloud-based applications, visitor engagement tools, EPOS systems and general product demonstrations. 

Exhibitors can purchase a range of tailored connectivity packages through the Excel Webshop, allowing them to select the most appropriate solution for their stand requirements. The service includes enhanced performance, security, monitoring and technical support throughout the event. 

For applications requiring maximum reliability, performance or bandwidth, hardwired connectivity services may be recommended. 

Hardwired connectivity 

Dedicated hardwired services are available for business-critical applications requiring maximum reliability, performance and security. 

These services are commonly used for registration systems, streaming, production services, payment terminals, exhibitor demonstrations and other operational systems where connectivity is essential. 

Hardwired services are supported by the Excel Technology team and can be tailored to the specific requirements of your event. 

5G 

As part of a major investment in venue technology, Excel has enhanced its mobile connectivity infrastructure, improving coverage, capacity and network performance across the venue for organisers, delegates and exhibitors. 

While enhanced 5G provides improved mobile connectivity throughout the venue, managed connectivity services remain the recommended solution for business-critical applications. 

 

 

SUPPORTING YOUR EXHBITORS 

Our Technology team can work with organisers to understand exhibitor requirements, develop event-wide connectivity solutions and recommend the most appropriate services for individual exhibitors. 

To protect network performance across the event, exhibitors are not permitted to operate their own wireless networks, routers, access points or networking equipment within the venue. 

Organisers should direct exhibitors with connectivity requirements to the Excel Technology team, who can recommend the most appropriate managed solution for their needs. 

We can also work with you to develop event-wide exhibitor connectivity packages tailored to your event requirements. 

Contact: technologyservices@excel.london

Don’t forget to pass it on to your exhibitors!

It is important that you let your exhibitors know about technology. We have re-written the above copy so you can share it directly with your exhibitors - either via your Exhibitor Manual or email comms. Click below to go straight to the right section of Excel’s Exhibitor Manual Content Hub.

EXHIBITOR MANUAL CONTENT HUB

Explore Excel London’s Event Services

Check out our exhibitor webinar for more information about our key services — from rigging, cleaning, IT, and utilities to our trusted partners — all designed to help you deliver a smooth, successful event.

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