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Operations toolkit

EXCEL LONDON HOSPITALITY: ELEVATE YOUR EVENT EXPERIENCE .

As the exclusive catering partner for Excel London, Excel London Hospitality (ELH) offers a comprehensive suite of services designed to enhance every aspect of your event.  

If you would like to offer hospitality to your visitors, the ELH team can provide personal service and advice helping you choose menus and the all-important final touches that will help deliver a great event. Please get in touch to find out more. 

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CATERING RETAIL 

We have a separate section within this Toolkit with more information on in-hall catering and the Boulevard’s retail units.

 

AFTER HOURS  

We’re so excited to introducing our new after-hours offering the Waterfront Street Kitchen & Bar, a vibrant new dining experience and event space at Excel in a separated section within this Toolkit. 

EXHIBITOR INFORMATION  

It is imperative that exhibitors are aware that ALL food and beverages to be consumed onsite must be purchased from the retail units or from ELH (other than food and drink brought by individual for personal consumption only). 

This is essential in order to comply with UK Food Safety Standards and Law as food and drink can be a risk to public health. 

Don’t forget to pass it on to your exhibitors!

It is important that you let your exhibitors know about catering hospitality. We have re-written the above copy so you can share it directly with your exhibitors - either via your Exhibitor Manual or email comms. Click below to go straight to the right section of Excel’s Exhibitor Manual.

EXHIBITOR MANUAL

COMMITMENT TO SUSTAINABILITY

ELH is on a mission to achieve carbon net zero across its entire food operations by 2027. Key initiatives include:  

  • 25% of menus are plant-based, vegan or vegetarian, reducing the impact that meeting and event food has on the planet. Making small changes reduces waste, supports global sustainability, and promotes healthy eating. Red meat is no longer promoted on the menus as ELH target cutting red meat consumption by 50% by the end of 2020. 
  • Menus use a minimum 80% British seasonal fruit and vegetables. If it comes on a plane, ELH won’t use it. The same goes for the ELH hospitality team of whom 70% live in the local area. 
  • Toast beer is available at Excel, which uses the waste bread from sandwiches ordered on-site as its key ingredient. 
  • Used vegetable oil is converted to biofuel and all vegetable waste is recycled at the on-site wormery to create fertiliser for Excel’s green spaces. 
  • In 2019 ELH donated to a local charity who redistributed 25,000 pieces of fresh fruit, 240 sandwich platters, 40 boxes of fresh broccoli, 10 sacks of potatoes and more to those in food poverty. 

 

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