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The health, safety and wellbeing of everyone who visits ExCeL is our number one priority. In the past few weeks, we have been carefully following advice from the World Health Organisation (WHO), Department of Health and Social Care and Public Health England, implementing precautionary measures to help reduce the spread of coronavirus.

Government advice has now changed, and this will have a significant impact on events. We have been preparing for this, working hard with our customers to reschedule events, where necessary. Visitors due to attend events at ExCeL in the coming weeks should check with the organiser of that event to establish whether the event has been cancelled or postponed. We are in the process of publishing the confirmed new dates of all events due to take place at ExCeL and will provide a full list in due course. View our what’s on page here.


Attending events at ExCeL:

If you are due to attend an event at ExCeL and think you may be affected, please stay indoors, either at home or within your hotel room, avoiding contact with other people.

If someone begins to feel unwell whilst attending an event at ExCeL, they should visit the Medical Centre, located on Level 0, within the central boulevard of the venue. Our onsite Medical team have been fully briefed and have plans in place to deal with anyone experiencing the symptoms of coronavirus.

There are hand sanitizers at every organisers’ office (located along the boulevard) and at both the east and west entrance. Click here to view a map showing the location of hand sanitizers.

We are also proactively encouraging staff, exhibitors and visitors to maintain personal hygiene, with advice displayed on digital screens, around the venue and within the ExCeL office.

ExCeL’s cleaning teams are focusing on ‘high touch’ areas, where the spread of viruses is more likely. This includes:

  • Hard surfaces: reception areas, kitchen areas, breakout areas and toilets
  • Control pads: vending machines, photocopiers and lifts
  • Door handles: main entrances, hall floor entrances, meeting rooms, stairways and toilet entrances, as well as exit push buttons
  • Handrails and banisters


Travel advice:

If you are undertaking international travel to attend any events at ExCeL, please check the UK Government advice before you travel. This is available here. You should also check with your travel operator, whether that's an airline or rail operator.


Advice from the London Convention Bureau:

The London Convention Bureau (London & Partners) works closely with the UK Government in situations like these. Visitors can be reassured that the Government is monitoring the situation closely for the entire country, including London, and will continue to work with the World Health Organization (WHO) and international community.

This is a developing situation and we would encourage you to refer to the latest information and advice on this matter from the World Health Organisation (WHO), Department of Health and Social Care and Public Health England which can be found here.

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