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A framework for hosting events in a safe environment
At ExCeL London, the health and wellbeing of everyone who visits our venue is our number one priority.
We have worked alongside the AEV (Association of Event Venues) to develop the All Secure Standard, an industry wide standard for the safe return of organised events. In addition, we have set out some guiding principles which will enable events at ExCeL to run safely.
The guiding principles for hosting events safely at ExCeL:
We will work in partnership with every client to meet the needs of each specific event. Outlined here are the key principles to consider during the planning phase of your event.
Risk Assessment:
Produced in partnership with the organiser the risk assessment will be a key document to determine the measures that will need to be put in place for your event.
Before your guests arrive:
To minimise queuing and contact during registration, all delegates, visitors, and exhibitor stand crew are advised to pre-register to attend an event. Our entry policy does not require any visitor to show their Covid status; however, we are ready to reintroduce checks at the request of any organiser* or if the Government guidance changes.
Build-up & breakdown:
We expect that anyone working on the build-up or breakdown of an event will be asked to pre-register before arriving onsite to declare they are fit and healthy to work. Our entry policy does not require any visitor to show their Covid status; however, we are ready to reintroduce checks at the request of any organiser* or if the Government guidance changes. Wearing a face covering is strongly recommended for everyone coming in to the venue.
Arrival & registration:
With multiple, distinct entrances to the venue, we can manage arrivals safely and securely, in line with the latest government guidance. Wearing a face covering is strongly recommended for everyone coming in to the venue.
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Venue facilities:
Ventilation will be increased, improving fresh air circulation in line with latest CIBSE (Chartered Institution of Building Services Engineers) guidance and recommendations.
Food & beverage:
Hospitality, stand catering and retail services will be provided in line with latest government guidance, working closely with ExCeL London Hospitality and our boulevard retailers.
Cleaning standards:
The ExCeL Cleaning Team have been trained to deliver new cleaning procedures. This includes ensuring all touch points, as well as seating in conference and meeting areas, are regularly wiped with chlorine-based cleaning fluid. We have installed a Nimlok Entry Management System (NEMS) at the entrances of all bathrooms, located along the boulevard, to assist with managing the flow of people.
Personal hygiene:
Hand sanitisers will be provided throughout the public areas of the venue. There is an expectation that all organisers and exhibitors will provide their own sanitiser for their offices, in-hall aisles and stands.
Training & communications:
Our employees have participated in a Covid-19 training programme, instructing them how to keep themselves and others safe. Anyone working onsite will be provided with a briefing to ensure they understand our code of conduct.
This framework has been designed to provide our customers and guests with confidence that we will run organised events safely.
These are unprecedented times and whilst every effort is being taken to protect the wellbeing of our guests, everyone should inform themselves of their own responsibilities before they visit. For further information please visit: www.gov.uk/coronavirus
*We would recommend that, if you haven't already, you contact the organiser for their entry requirements.
Useful downloads:
For more information please contact our Head of Event Management Anna Clover annaclover@excel.london
