Back to top

A framework for hosting events in a safe environment


At ExCeL London, the health and wellbeing of everyone who visits our venue is our number one priority.

The venue will reopen in line with the latest Government guidance. We have worked alongside the AEV (Association of Event Venues) to develop the All Secure Standard, an industry wide benchmark for the safe return of organised events. In addition, we have set out 10 principles which will enable events at ExCeL to run safely.


Ten guiding principles for hosting events safely at ExCeL:


We will work in partnership with every client to meet the needs of each specific event. Outlined here are the key principles to consider during the planning phase of your event.

Risk Assessment:

Produced in partnership with the organiser the risk assessment will be a key document to determine the measures that will need to be put in place for your event.
Read more

Before your guests arrive:

To minimise queuing and contact during registration, all delegates, visitors, and exhibitor stand crew are advised to pre-register to attend an event. Please ask your delegates, visitors, and exhibitors to download the NHS COVID-19 contact tracing app before coming to the venue. Face coverings are a condition of entry – guests will not be allowed to enter the venue unless they are wearing a face covering.
Read more

Social distancing:

Relevant markers and one-way systems will be installed in public areas, including the central boulevard, circulation and networking spaces outside conference rooms, toilets, lifts, and cloakrooms, to help everyone keep a safe distance.
Read more

Build-up & breakdown:

We expect that anyone working on the build-up or breakdown of an event will be asked to pre-register before arriving onsite to declare they are fit and healthy to work. They must also come with the required PPE (Personal Protective Equipment).
Read more

Arrival & registration:

With multiple, distinct entrances to the venue, we can manage arrivals safely and securely, in line with the latest government guidance.
Read more

Venue facilities:

Ventilation will be increased, improving fresh air circulation in line with latest CIBSE (Chartered Institution of Building Services Engineers) guidance and recommendations.
Read more

Food & beverage:

Hospitality, stand catering and retail services will be provided in line with latest government guidance, working closely with ExCeL London Hospitality and our boulevard retailers.
Read more

Cleaning standards:

The ExCeL Cleaning Team have been trained to deliver new cleaning procedures. This includes ensuring all touch points are regularly wiped with chlorine-based cleaning fluid, as well as seating in conference and meeting areas. We have installed a Nimlok Entry Management System (NEMS) at the entrances of all bathrooms, located along the boulevard, to assist with managing the flow of people. 
Read more

Personal hygiene:

Hand sanitisers will be provided across the public areas of the venue. There is an expectation that all organisers and exhibitors will provide their own sanitiser for their offices, in-hall aisles and stands.
Read more

Training & communications:

Our employees will participate in a COVID-19 training programme instructing them how to keep themselves and others safe.
Read more

This framework has been designed to provide our customers and guests with confidence that we will run organised events safely.

These are unprecedented times and whilst every effort is being taken to protect the wellbeing of our guests, everyone should inform themselves of their own responsibilities before they visit. For further information please visit:




Useful downloads:


For more information please contact our Head of Event Management Anna Clover


close back
Your search for "..."
did not yield any results.
... results for "..."
Search Tags