Your SAFETY at ExCeL
At ExCeL London, the health and wellbeing of everyone who visits our venue is our number one priority. We've been working with professional bodies to develop our guidelines, aligned to those in place in other public spaces in the UK.
Playing your part to keep events safe
Entry
Our entry policy does not require any visitor to show their Covid status; however, we are ready to reintroduce checks at the request of any organiser* or if the Government guidance changes.
Facemasks
It is no longer mandatory to wear a face covering in public, however we welcome and encourage visitors to continue to wear one in crowded indoor spaces.
Social distancing
You are encouraged to observe social distancing.
Hand sanitiser
Hand sanitisers will be provided throughout the public areas of the venue
If you have any questions, please get in touch at info@excel.london or visit www.excel.london/reopening
The ExCeL Cleaning Team has been trained to deliver enhanced cleaning procedures:
- All touch points are regularly wiped with chlorine-based cleaning fluid.
- All bathrooms are checked and maintained by a dedicated team of cleaners.
- Specific waste management procedures are in place to manage the safe disposal of PPE and testing materials.
Managing fresh air flow:
Ventilation has been increased in line with latest CIBSE (Chartered Institution of Building Services Engineers) guidance and recommendations.
• Fresh air supply has been improved by increasing the size and speed of fans, as well as the installation of new pipes.
• There is a regular maintenance programme in place, which ensures double the amount of statutory checks are carried out. Filters are replaced regularly.
• CO2 monitors have been installed in client facing areas. These monitor air conditions and provide an indication of whether capacity should be reduced. These are not alarmed but will support writing an effective risk assessment.
FAQs
What is required to gain entry into ExCeL?
Our entry policy does not require any visitor to show their Covid status; however, we are ready to reintroduce checks at the request of any organiser* or if the Government guidance changes.
Are face coverings mandatory?
It is no longer mandatory to wear a face covering in public, however we welcome and encourage visitors to continue to wear one in crowded indoor spaces.
How will ExCeL manage ventilation?
Ventilation has been increased, improving fresh air circulation in line with latest CIBSE (Chartered Institution of Building Services Engineers) guidance and recommendations.
Will ExCeL provide sanitiser stations?
Hand sanitisers will be provided throughout the public areas of the venue.
What ExCeL’s cleaning regime?
Our Cleaning team have been trained to deliver enhanced cleaning. All touch points, as well as seating in conference and meeting areas, are regularly wiped with chlorine-based cleaning fluid. All bathrooms are checked and maintained by a dedicated team of cleaners.
How will catering operate?
We have some exciting new food and drink retail units on the Boulevard, the central concourse of the venue. During some events the retailers will be serving in the event halls themselves, giving you more choice of where you buy and eat your food. There is something to suit everyone whether that be taste, dietary requirement or budget. Please note that all transactions for food and beverage will now be cashless. For more information about the retail units, opening times and the menus, please visit: www.excel.london/visitor/food-drink
*We would recommend that, if you haven't already, you contact the organiser for their entry requirements.
Watch this video to see how you can access the NHS Covid Pass (for UK residents only).
